Privacy Policy

Welcome to the Baylor Scott & White Emergency Hospital website (the “Website”), hosted by Emerus Holdings, Inc. Emerus Holdings, Inc. and its affiliates (“we,” “our” or “us”) are committed to protecting your privacy, so we have adopted privacy practices to protect the information we collect from you. Note: This policy relates specifically to our website. For HIPAA Notice of Privacy Practices, please visit this page. View the Baylor Scott & White’s privacy policies on their website.

WE RESPECT YOUR PRIVACY. THIS PRIVACY POLICY DESCRIBES HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION. PLEASE READ IT CAREFULLY.

What information do we collect?

We collect information you provide to us. Any data we request that is not required will be specified as voluntary or optional. For example, you provide information when you:

  • Fill out forms on the Site
  • Provide information to open an account
  • Communicate with us by phone, email or chat
  • Respond to surveys.

How do we collect your data?

Like most websites, we use cookies to enhance your experience, gather general visitor information, and track visits to our website. Please refer to the ‘Cookies’ section below for information about cookies and how we use them. For example, we may collect:

  • Information about the network You use to access the Internet, such as the domain and the host information.
  • Information about computer or mobile device that you are using, including the IP address, browser, and operating system.
  • Information about which pages on our Site you visit.

What do we use your information for?

The information we collect from you may be used in one of the following ways:

  • To personalize your experience. Your information helps us to better respond to your individual needs.
  • To improve our website. We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.
  • To send periodic emails. The email address you provide may be used to send you information and updates pertaining to your request, in addition to receiving occasional company news, updates, promotions, related product or service information, etc. (Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.)
  • To administer a contest, promotion, survey or other site feature.

Cookies

We use “cookies,” which are small text files stored on Your computer/device (and maintained by Your browser), and often include a randomized unique identifier so that Our Site can ‘recognize’ this cookie again. We primarily use cookies that are considered ‘mandatory’ or ‘technically necessary’ to provide Our Site and its core functionality to You (e.g., cookies that store Your log-in information or remember other settings, so You don’t have to re-enter them each time You return to Our Site), and various analytics tools for audience measurement purposes, and to personalize the delivery of content to you. Information from analytics tools may also be used for legal purposes. Should Our use of cookies change in the future, We will update this Privacy Policy and post it on the Website.

Google Analytics Notice. We also use Google Analytics, which uses cookies, to obtain high-level “audience measurement” data such as the referral web domain, type of operating system/browser used, date and time of visit, and other information relating to activities on Our Site to understand its usage better, analyze trends, and optimize the Site experience. For more information on Google Analytics, including how to opt-out see https://policies.google.com/technologies/partner-sites.

We do not use cookies to retrieve information from Your computer or device for purposes that are unrelated to Our Site or Your interaction with Our Site. You may stop or restrict cookies on Your computer or purge them from Your browser by adjusting Your web browser preferences. You should consult the operating instructions that apply to Your browser to determine how best to configure Your browser settings to meet Your requirements. Note that if You “turn off,” purge, or disable cookies, although You may still use Our Site, You may not be able to use all of the features, functions, or services available on Our Site.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you submit a request or enter, submit, or access your personal information.

These security measures include: SAS-70 TYPE II audits.

Do we disclose your information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

What about other information and websites?

Some content or applications, including advertisements, on the Site are served by third parties, including advertisers, ad networks and servers, content providers and application providers. These third parties may use cookies alone or along with other tracking technologies to collect information about You when You use Our Site. The information they collect may be associated with Your personal information or they may collect information, including personal information, about Your online activities over time and across different websites and other online services. They may use this information to provide You with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. You should review the privacy policies posted on these websites carefully before providing any information. We are not responsible for the privacy policies or the content of any other websites. If You have any questions about an advertisement or other targeted content, You should contact the responsible provider directly.

What About Do Not Track?

Websites and web applications can track Your movements on the Internet to better tailor suggestions for You based on Your interests. We may track your movement through the Site and across third party websites to provide targeted content, and therefore We do not respond to Do Not Track (DNT) signals. However, some people do not want their browsing behavior to be tracked. Your web browser allows You to set the DNT signal on Your browser so that third parties (particularly advertisers) know You do not want to be tracked. We also suggest that You read the privacy policies of third party websites to see if those websites track Your browsing. Information gathered using tracking technology will be used and disclosed as described in this Privacy Policy, and the privacy policies of the applicable privacy policies.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

CAN-SPAM Compliance

We have taken the necessary steps to ensure that we are compliant with the CAN-SPAM Act of 2003 by never sending out misleading information.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. Policy changes will apply only to information collected after the date of the change.

This policy was last modified on 05/11/2023

Privacy Policy Customer Pledge

We pledge to you, our customer, that we have made a dedicated effort to bring our privacy policy in line with the the following important privacy laws and initiatives:

  • Federal Trade Commission Fair
  • California Online Privacy Protection Act
  • Children’s Online Privacy Protection Act
  • Privacy Alliance
  • Controlling the Assault of Non-Solicited Pornography and Marketing Act
  • Trust Guard Privacy Requirements